Frequently Asked Questions
Booking is simple! You can fill out our contact form, call us directly at (437) 421-2256, or email us at info@MarkhamPsychotherapy.ca. Additionally, you can schedule a free 20-minute consultation call to discuss your needs and find the right therapist for you.
Yes, we offer both in-person and virtual therapy sessions to accommodate your preference and needs.
Choosing the right service can feel overwhelming, but we're here to help. During our free 20-minute consultation, we take the time to understand your unique needs, answer your questions, and provide thoughtful guidance on the services that may be the best fit for you. Your well-being is our priority.
In your first therapy session at Markham Psychotherapy, you'll find a warm and welcoming environment focused on your comfort. Your therapist will get to know you, discuss your concerns, and explore your therapy goals. This session is your opportunity to share at your own pace, with no pressure to dive deeper than you're ready for. Together, you'll develop a personalized plan to support your journey toward well-being. We offer both in-person and virtual sessions to suit your preference. If you have any questions before your session, contact us at info@MarkhamPsychotherapy.ca or call (437) 421-2256.
No, a diagnosis is not required to start therapy or access other services at Markham Psychotherapy. Many clients seek support, personal growth, or guidance through challenges without a formal diagnosis. We're here to meet you where you are and offer compassionate, personalized care.
At Markham Psychotherapy, we prioritize timely care and aim to schedule new clients seeking Psychotherapy within two weeks of their consultation. Wait times may vary depending on the service and availability, but we offer flexible scheduling to accommodate your needs. Contact us to learn more about current availability.
Markham Psychotherapy offers psychotherapy, body-doubling sessions, accountability coaching, support groups, workshops, and more, tailored to ADHD, trauma, anxiety, depression, and personal growth. We also provide specialized services for first responders, including stress and trauma management, family support, resilience and wellness training, and PTSD programs. Additionally, we offer free group meditations every Sunday. For more details, visit our Services page or contact us.
At Markham Psychotherapy, our therapists work with children (6+), adolescents, and adults, offering tailored services for each age group.
It’s helpful to think about your goals and any specific challenges you’d like to discuss. If applicable, you can bring any relevant medical or psychological records that you would like your therapist to be informed about, but this is not mandatory. If you have any questions before your session, feel free to contact us at info@MarkhamPsychotherapy.ca or call (437) 421-2256.
Coverage depends on your insurance provider and plan. We recommend contacting your insurance company directly to confirm your benefits. Here are some helpful questions to ask: Does my plan cover services provided by Registered Psychotherapists in Ontario? What is the annual coverage amount or session limit? Does my insurance plan cover the full session fee or only a portion of it? Is there a cap? When do my benefits renew? Do I need a referral from a doctor to use my mental health benefits? Please note that we do not bill insurance companies directly. Clients are responsible for paying for their sessions, and we will provide detailed receipts for you to submit to your insurance provider for reimbursement. For first responders, we offer specialized services that may have different coverage options, so please check with your provider. If you have any questions about insurance coverage, feel free to contact us at info@MarkhamPsychotherapy.ca or call (437) 421-2256.
Policy Details:
48-Hour Notice Requirement: We kindly ask that you provide at least 48 hours' notice if you need to cancel or reschedule your appointment. This allows us to offer that time slot to other clients who may need support.
Late Cancellations: If a cancellation is made with less than 48 hours' notice, the full session fee will be charged.
Why This Policy Exists:
Our therapists and coaches dedicate their time to support you and your journey. When an appointment is booked, they allocate that time specifically for your care, preparing in advance to offer the highest quality service. Short-notice cancellations and no-shows prevent us from filling that time slot, impacting both the professional's schedule and other clients who could benefit from that time.
We appreciate your understanding and cooperation with our policy, which helps us maintain the highest standard of care and availability for all our clients.
Yes, individuals can book follow-up sessions, attend workshops, and join group meetings to maintain progress and receive continued support as needed. Clients can also access periodic check-ins and accountability coaching.
We strive to provide accessible and high-quality psychotherapy services tailored to your unique needs. Our standard session fee is $175-$200/hr for individual sessions and $200-$240/hr for couples therapy sessions. We also offer specialized programs for ADHD which may have different pricing structures. Please contact us directly for more detailed information about these specialized services and potential payment options like sliding scale fees or insurance coverage.